Last updated 08 October 2026. By creating an account, signing in, or making a booking on LightsOut Bookings, you agree to the terms below.
Your LightsOut account is shared across this booking site, our venues, and simrigagent.com. You're responsible for keeping your login details private and for the accuracy of the name, email and phone number on file — we use these to confirm bookings and contact you about them.
A booking reserves a pod/session for the time you select. Payment can be made online (processed by Razorpay — your card details never reach our servers) or, where offered, in cash at the venue counter before your session starts. A cash booking still reserves your slot, but is not treated as confirmed revenue until payment is collected at the counter; arriving late or not paying at check-in may release the slot to someone else.
If you can't make a booked slot, cancel or reschedule it as early as you can so someone else can take it. Repeated no-shows on cash bookings may require online prepayment for future bookings.
Registering for an event or multiplayer series (free or paid) reserves your place, subject to capacity. Multiplayer races run on our own servers for drivers checked in at a venue pod — results and standings may be shown on a public leaderboard, identified by the name on your account.
Be respectful of staff, other drivers, and the equipment. Deliberate misuse of a rig or disruptive behaviour may end your session early without a refund.
We may update these terms from time to time; continuing to use your account after a change means you accept the update. Questions about these terms can be raised with venue staff.